Poor . . . . . . . . . Excellent
Appointment available in reasonable amount of time
Waiting time spent in the reception area
Waiting time spent in the exam room
Keeping you informed if your appointment time was delayed
The friendliness and courtesy of the receptionist
Our Support Staff:
Your Appointment:
The caring concern of our veterinary assistants
The professionalism of our lab or x-ray technicians
Your phone calls answered promptly
Further Communication:
Getting advice or help during office hours
Explanation of your pet's procedure (if applicable)
Your pet's test results reported in a reasonable amount of time
Doctor:
Taking time to answer your questions
Amount of time spent with you and your pet
Explaining things in a way you could understand
Instructions regarding medication/follow-up care for your pet
The thoroughness of your pet's examination
Advice given to you on ways to keep your pet healthy
Facility:
Convenience of hours of operation
Overall Comfort
Availability of products you are looking for
Overall Satisfaction:
Our practice
The quality of your pet's medical care
Would you recommend our clinic to others?
