Your Appointment:

Appointment available in reasonable amount of time

Poor . . . . . . . . .  Excellent

Waiting time spent in the reception area

Waiting time spent in the exam room

Keeping you informed if your appointment time was delayed

Our Support Staff:

The friendliness and courtesy of the receptionist

Poor . . . . . . . . .  Excellent

The caring concern of our veterinary assistants

The professionalism of our lab or x-ray technicians

Further Communication:

Your phone calls answered promptly

Poor . . . . . . . . .  Excellent

Getting advice or help during office hours

Explanation of your pet's procedure (if applicable)

Your pet's test results reported in a reasonable amount of time

Doctor:

Taking time to answer your questions

Amount of time spent with you and your pet

Explaining things in a way you could understand

Instructions regarding medication/follow-up care for your pet

The thoroughness of your pet's examination

Advice given to you on ways to keep your pet healthy

Facility:

Convenience of hours of operation

Overall Comfort

Availability of products you are looking for

Overall Satisfaction:

Our practice

The quality of your pet's medical care

Would you recommend our clinic to others?